The Irish Examiner has learned that there has been an issue with the number of voicemails that have been sent to EU ministers in recent days.
The issue was first raised by former TD Leo Varadkar who said he had received a voicemail message from a person claiming to be an EU minister and asking about his « disappointment » that he had not received an official reply to his email.
Mr Varadkara had also been approached by a woman on the other end of the line, who said she had been « very upset » and had « just wanted to tell me what a terrible way I had treated my EU colleagues ».
The EU commissioner for justice, Viviane Reding, has said she is aware of the issue and has spoken to the woman.
A spokesperson for the Department of Justice confirmed the issue, saying that « the matter is being investigated ».
In the meantime, the EU commissioner has issued a statement saying that she is « very disappointed » by this « disgraceful » behaviour, adding that she has instructed her department to « take swift action ».
It comes after it was revealed last week that the EU had suspended all contact with EU ministers over their telephone calls to Ms Reding in an apparent effort to limit the number in which they could be used.
Ms Reding had earlier told the Irish Examiner that she had « no intention of suspending communications » with EU officials over her use of her mobile phone.
The Government’s position is that the issue was caused by an issue that has arisen when an EU official had a voicemail message sent to a number not connected to the EU.
The Irish Examiner understands that Ms Redland’s department is investigating whether it should issue an official communication from the commissioner for Justice that has been sent.
Ms Varadkowski has since told The Irish Sun that he has spoken with his EU colleagues and has asked them to « find the problem ».